1. Introduction
Welcome to ProLearn Institute (www.prolearn.ac.bw). Our website address is: www.prolearn.ac.bw. This Privacy Policy is designed to help you understand how we collect, use, and protect your personal information when you use our website and services.
2. Information we collect
2.1. Personal Information: We may collect personal information such as your name, email address, phone number, and billing information when you register for courses, make purchases, or contact us.
2.2. Usage Information: We collect information about your interactions with our website, including your IP address, browser type, and pages visited. We use cookies and similar tracking technologies to collect this data.
2.3. Course Progress: For users participating in online courses, we may collect data on your course progress, assignments, and test scores to improve your learning experience.
2.4. Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
2.5. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
3. Media
3.1. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
4. Cookies
4.1. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
4.2. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
4.3. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
4.4. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
5. Embedded content from other websites
5.1. Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
5.2. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
6. How we use your Data
6.1. Provide Services: We use your personal information to provide online courses, process purchases, and deliver books and journals to you.
6.2. Communication: We may send you transactional emails, updates, and marketing communications related to our services. You can opt-out of marketing emails at any time.
6.3. Analytics: We use usage information to analyze and improve our website, services, and user experience.
6.4. Legal Compliance: We may use your information to comply with legal obligations or respond to legal requests.
6. Sharing your information
6.1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services.
6.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
6.3. Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.
7. Your Choices
7.1. Access and Update: You can access and update your personal information in your account settings.
7.2. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in the emails or contacting us directly.
8. Security
8.1. We take reasonable measures to protect your personal information, but no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the security of your information.
9. Childrens Privacy
9.1. Our services are not directed to individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information.
10. Changes to this Policy
10.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website.
11. Contact us
11.1. If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at [info@prolearner.ac.bw].